A case study on change management readiness for an oil & Gas SME Company in Malaysia

Abstract

Change management is vital in sustaining and remain competitive in a volatile environment. A well-planned change management effort has been craved by organizations in need as being more profitable, reputable and sustainable is the ultimate achievement. These changes to the pillars of the organization normally are more transformative than incremental in nature. All arrows pointing to the single biggest step an organization is to embark if they choose to ride the path of a successful change management execution - the change management readiness. This paper discusses the aspects of change management readiness which entails the need for readiness, the activities within readiness, the factors of leadership, communication and awareness that embodies the readiness as a whole. A case study of an actual organization participated in the study using leadership profiling assessment, organizational communication survey, change management awareness survey and maturity assessment. The results from this study is realistic and impactful to its readers. This paper validates the underlying theory of the three factors in a real industry environment and how successful change management readiness can be obtained with diligent planning and execution.