This paper explores the operational context of software processes and how it can inform the micro-process level environment. It examines the case of software project performance, describing a novel explanation. Drawing on the management literature, project performance is modeled as the contested outcome of learning as a driver of success and certain barrier conditions as drivers of failure, through their effects on organizational capabilities. A case study illustrates application of the theory. Implications of this macro-process case for micro level software process improvement are discussed. © 2008 Springer-Verlag Berlin Heidelberg.
CITATION STYLE
Bannerman, P. L. (2008). Macro-processes informing micro-processes: The case of software project performance. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5007 LNCS, pp. 12–23). https://doi.org/10.1007/978-3-540-79588-9_3
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