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A Customer Satisfaction Study in an Airline Company Centered in Turkey

  • Gurcan O
  • Beyca O
  • Akcan A
  • et al.
DOI: 10.1007/978-3-030-03317-0_31
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Abstract

… , customer satisfaction with airlines has been rising for the past five years. So companies should understand customer satisfaction … characteristics could affect customer satisfaction of an …

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APA

Gurcan, O. F., Beyca, O. F., Akcan, A. F., & Zaim, S. (2019). A Customer Satisfaction Study in an Airline Company Centered in Turkey (pp. 377–388). https://doi.org/10.1007/978-3-030-03317-0_31

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