Organizational Citizenship and Generation Y Turnover Intention

Abstract

The purpose of the paper is to examine the role of organizational citizenship behavior in determining turnover intention among Generation Y employees. Survey questionnaires that contained measures of OCB, turnover intention and demographic information were distributed among a group of 159 employees working with a Malaysian multinational corporation. The levels of OCB among respondents were above the mid-point of 3 on a 5-point Likert scale. The mean of 2.54 on a 5-point scale for turnover intention indicates that most of the Generation Y employees are neither bent on leaving nor staying. Analyses conducted using multiple regressions indicated that sportsmanship and civic virtue significantly and negatively related with turnover intention.