Transformasi Manajemen Badan Usaha Milik Negara di Era Persaingan Global (Studi Pada PT. Pos Indonesia, Kota Metro Tahun 2019)

Abstract

Management transformation is a change in form, nature, function, which focuses on the use of resources effectively and efficiently in achieving organizational goals. Tight competition globally and nationally, especially in the field of logistics delivery, makes PT. POS Indonesia creates transformation, so that it can compete competitively and improve public services as a SOEs. This study aims to describe and analyze the transformation of the POS Indonesia office, especially the Metro POS office, so that it can become a reference for the transformation and management strategies carried out by PT. POS Indonesia. Data collection techniques used in this study were interviews, documentation, and observation. The focus of this research is the transformation of the management of the Metro Post Office and the causes of the failure of the transformation of Metro POS Office Management. The latest findings in this study are reveals, strategies of transformation and bureaucratic ineffectiveness that are too long, centralized decisions, innovations that are not fast, change is not holistic. It is hoped that this research can become a reference for science and become a consideration in decision making, for the object of research, namely the Metro POS Office to be able to continue to compete.