The nature and role of generative systemic metaphor within information systems planning and development

Abstract

Generative metaphors have a capacity to underpin the discourses and methodologies associated with the planning and development of information systems. A number of systemic metaphors are described here. These range from traditional viable systems models to those that can accommodate a multiplicity of interests and relationships, encompassing mutuality and collectivity as well as domination and conflict. The role of such metaphors in framing information systems development and its relationship to human behaviors within organizations, in this case of health care, are explored using a case study. The paper speculates on how systemic metaphor may underpin integrated development in which the objective is to bring about technological and human change simultaneously. © 2003 by Springer Science+Business Media New York.