This chapter addresses the interplay of IS development and IT operations in system development projects, as seen from the perspective of IT operations. The underlying perspective is that a well-performed interplay of the two domains is essential, both for the successful development of a new information system, as well as for its subsequent operation. In this chapter, we use alignment theory to analyse data from a Delphi study in order to investigate the interplay of the two areas. The chapter concludes that the two areas are often unsatisfactorily aligned and that improving their interplay must be a priority for IS development and IT operations alike.
CITATION STYLE
Iden, J., Tessem, B., & Paivarinta, T. (2013). Problems in the Interplay of IS Development and IT Operations: An Alignment Analysis. In Information Systems Development (pp. 23–33). Springer New York. https://doi.org/10.1007/978-1-4614-4951-5_3
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