Abstract
This paper focuses on improving the usability of an electronic health record (EHR) embedded clinical decision support system (CDSS) targeted to treat pain in elderly adults. CDSS have the potential to impact provider behavior. Optimizing CDSS-provider interaction and usability may enhance CDSS use. Five CDSS interventions were developed and deployed in test scenarios within a simulated EHR that mirrored typical Emergency Department (ED) workflow. Provider feedback was analyzed using a mixed methodology approach. The CDSS interventions were iteratively designed across three rounds of testing based upon this analysis. Iterative CDSS design led to improved provider usability and favorability scores. © Springer International Publishing Switzerland 2014.
Author supplied keywords
- CDS
- CDSS
- Clinical decision support
- Clinical decision support system
- Emergency department
- Emergency medicine
- Favorability score
- HCI
- Healthcare IT & predicting adoption
- Humancomputer- interaction
- Medical error & simulation
- Mixed methodology
- Patient safety
- Quality in healthcare
- SUS
- System usability scale
- Usability
- iterative design
Cite
CITATION STYLE
Thum, F., Kim, M. S., Genes, N., Rivera, L., Beato, R., Soriano, J., … Hwang, U. (2014). Usability Improvement of a Clinical Decision Support System. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 8519 LNCS, pp. 125–131). Springer Verlag. https://doi.org/10.1007/978-3-319-07635-5_13
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