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Journal ArticleOPEN ACCESS

TOSS: Telecom Operations Support Systems for Broadband Services

  • Chen Y
  • Hsu C
  • Hu C
  • et al.
Journal of Information Processing Systems (2010) 6(1) 1-20
DOI: 10.3745/jips.2010.6.1.001
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Abstract

… The Customer Quality Management (CQM) implements an Internet portal for enterprises or customers with SLA … analyze the statistics (eg, utilization of a web server at the customer network; see Figure … the top 10 sites of the highest TCP/IP traffic in customer networks, and provide …

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APA

Chen, Y.-K., Hsu, C.-P., Hu, C.-H., Lin, R.-S., Lin, Y.-B., Lyu, J.-Z., … Young, H.-C. (2010). TOSS: Telecom Operations Support Systems for Broadband Services. Journal of Information Processing Systems, 6(1), 1–20. https://doi.org/10.3745/jips.2010.6.1.001

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