Configurable process models for logistics case study for customs clearance processes

Abstract

Configuration based modelling is one of the reuse oriented modelling techniques that allows for exploiting proven best practices in business processes management. This paper is a case study of the use of configurable process models in logistics. It analysis and creates a set of process models for customs clearance services for import and export processes and delivers the configurable process model out of these models. The paper discusses main challenges for the use of configurable process models in such domain and draws some future work. © 2012 Springer-Verlag.