A comprehensive approach to ERP selection

Abstract

This Empirical research has shown that selecting an inappropriate system is a major reason for ERP (Enterprise Resource Planning) implementation failures. Review of literature has identified a need for approaches to assist organizations in the ERP system and vendor selection process. This paper therefore proposes an approach that differs from existing models in that it that has a broader, more comprehensive focus by simultaneously developing, defining and aligning the organization's strategies, infrastructure, processes and information with the ERP evaluation and selection process. The methodology consists of a conceptual framework, a risk model for ERP selection, and a process model for the ERP selection process. The final output for the organization is a choice of ERP system and vendor that ensures strategic fit and functional integration in the organization. © 2011 Springer-Verlag Berlin Heidelberg.