Notification mechanisms in second-screen scenarios towards a balanced user experience

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As technological devices surrounding the television are changing, so are viewers' habits. When the interactive Television industry turns its focus to the development of second-screen applications, this paper reports on a study aiming to analyse the impact, on users, of notifications in second-screen scenarios. As part of the study, the research team developed a prototype that simulated an application able to deliver synchronized information related with TV content, notifying the user-through visual, audio and haptic stimuli-whenever new content was displayed in the tablet. The study included observation sessions, conducted in laboratory settings, with participants (N=12) being invited to watch a 15-minute film while using the application. Tests were conducted under a cognitive walk-through methodology, and data collected through direct observation and questionnaires. Results show that to achieve a balanced user experience in second-screen scenarios notifications on tablet should be combined with visual notifications on TV.




Almeida, P., Abreu, J., Silva, T., Duro, L., Aresta, M., & Oliveira, R. (2015). Notification mechanisms in second-screen scenarios towards a balanced user experience. In Proceedings of the 2015 7th International Conference on Intelligent Technologies for Interactive Entertainment, INTETAIN 2015 (pp. 95–99). Institute of Electrical and Electronics Engineers Inc.

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