Beyond first impressions: The effects of repeated exposure on consumer liking of visually complex and simple product designs

Abstract

This article presents an experiment examining the effects of stimulus complexity on consumers' aesthetic preferences. The results suggest that preferences for visually complex product designs tend to increase with repeated exposure, while preferences for visually simple product designs tend to decrease with repeated exposure. In addition, the results suggest that perceived complexity partially mediates the exposure-preference relationship. The authors discuss implications of these findings for market researchers conducting aesthetic product design concept tests, as well as more basic research on the affective impact of repeated exposure. Copyright © 2002 by Academy of Marketing Science.