Without significant operational reform within the nation's health care delivery organizations, new financing models, payment systems, or structures are unlikely to realize their promise. Adapting insights from high-performing companies in other high-risk, high-cost, science- and technology-based industries, we propose the "care platform" as an organizing framework for internal operations in diversified provider organizations to increase the quality, reliability, and efficiency of care delivery. A care platform organizes "care production" around similar work, rather than organs or specialties; integrates standard and custom care processes; and surrounds them with specifically configured information and business systems. Such organizational designs imply new roles for physicians. ©2008 Project HOPE - The People-to-People Health Foundation, Inc.
CITATION STYLE
Bohmer, R. M. J., & Lawrence, D. M. (2008, October). Care platforms: A basic building block for care delivery. Health Affairs. https://doi.org/10.1377/hlthaff.27.5.1336
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