Cloud consulting: ERP and communication application integration in open source cloud systems

Abstract

Cloud Consulting combines open source grid computing for distributed cloud computing and Enterprise Resource Modeling (ERP) to provide Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) through a simple, unified API. Cloud communications refers to using internet-based or cloud-based voice and data communications services, where telecommunications applications, switching, and storage are managed generally by third parties. These services can include capabilities that range from Voice over IP (VoIP) communications to hosted PBX and unified communications delivering voice, fax, video, and data requirements. Provisioning for these services is known as Communication as a Service (CaaS). © 2011 IEEE.