The article explains how to deal with incivility in the workplace. It states that to survive a difficult economy, companies are making workers multi-task, blurring lines of responsibility, making them work longer hours, and putting more pressure on them. It cites several studies which show that as a result, workers are becoming more rude to each other, further hurting productivity. It suggests assessing the extent of the problem and presents advice on how to deal with it accordingly.
CITATION STYLE
Mattice, C. M. (2012). COMBATING INCIVILITY IN THE OFFICE. OfficePro, 72(1), 26–29. Retrieved from http://search.ebscohost.com.subzero.lib.uoguelph.ca/login.aspx?direct=true&db=bth&AN=71328066&site=ehost-live&scope=site
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