A communication perspective for mediation: Translating theory into practice.

  • Millen J
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Abstract

Discusses a process perspective of communication and asserts the relevance of communication theory to mediation. The 4 heuristic concepts of coordination, context, political negotiation, and emergence of meaning are defined and applied to brief mediation case examples involving customer and interpersonal disputes. (PsycINFO Database Record (c) 2010 APA, all rights reserved)

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Authors

  • Jonathan H Millen

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