Computerizing organizational attitude surveys: An investigation of the measurement equivalence of a multifaceted job satisfaction measure

Abstract

Two quasi-experimental field studies were conducted to evaluate the psychometric equivalence of computerized and paper-and-pencil job satisfaction measures. The present research extends previous work in the area by providing better control of common threats to validity in quasi-experimental research on test mode effects and by evaluating a more comprehensive measurement model for job attitudes. Results of both studies demonstrated substantial equivalence of the computerized measure with the paper-and-pencil version. Implications for the practical use of computerized organizational attitude surveys are discussed. © 2007 Sage Publication.