Computerizing organizational attitude surveys: An investigation of the measurement equivalence of a multifaceted job satisfaction measure

  • Mueller K
  • Liebig C
  • Hattrup K
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Abstract

Two quasi-experimental field studies were conducted to evaluate the psychometric equivalence of computerized and paper-and-pencil job satisfaction measures. The present research extends previous work in the area by providing better control of common threats to validity in quasi-experimental research on test mode effects and by evaluating a more comprehensive measurement model for job attitudes. Results of both studies demonstrated substantial equivalence of the computerized measure with the paper-and-pencil version. Implications for the practical use of computerized organizational attitude surveys are discussed.

Author-supplied keywords

  • Administration mode
  • Attitude measure
  • Measurement equivalence
  • Survey

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Authors

  • Karsten Mueller

  • Christian Liebig

  • Keith Hattrup

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