Evaluation of Mobile Based Consumer Products: Key Usability Factors and Evaluation Framework

Abstract

The importance of usability has been increasingly recognized due to the enlargement, convergence and complication of product functions. Usability is becoming a key factor in determining the success of a product, so that users can understand how to operate it and benefit from the functionality it offers. In this study, usability evaluation plan and procedures for mobile products are given, based on the usability evaluation framework of everyday products that is under debate currently in the Europe. Suggested framework can be used as a tool for enhancing the usability of mobile products from the initial product development stage to the product review stage