The studies included interviews in which employees were asked what pleased and displeased them about their work. [Frederick Irving Herzberg] found that the factors that resulted in satisfaction and motivation were different from those causing dissatisfaction. The resulting conclusions are known as the motivation-hygiene theory.
CITATION STYLE
Carter, D. (2006). Great thinkers: Frederick Herzberg (1923-2000). Training Journal, 64. Retrieved from http://search.proquest.com/docview/202943955?accountid=46872
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