How do I trust thee? Dynamic trust patterns and their individual and social contextual determinants

  • Fulmer C
  • Gelfand M
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Abstract

As illustrated in these examples, trust can fluctuate widely over the course of a relationship as people manage their interdependence. A large body of research has indeed found that trust is critical in all stages of relationships, from their initial development to breakdown and reestablishment. Research across a wide range of disciplines, including psychology, sociology, and economics has found that trust serves vital functions. It promotes cooperation and teamwork (Dirks, 1999; Jarvenpaa & Leidner, 1999; Simons & Peterson, 2000), organizational citizenship behavior (Connell, Ferres, & Travaglione, 2003; McAllister, 1995; Podsakoff, MacKenzie, Moorman, & Fetter, 1990), leadership effectiveness (Dirks & Ferrin, 2002; Gillespie & Mann, 2004; Jung & Avolio, 2000), negotiation and mediation success (Arnold & O’Connor, 2006; Olekalns, Lau, & Smith, 2002; Valley, Moag, & Bazerman, 1998), mergers and acquisitions (Graebner, 2009; Maguire & Phillips, 2008; Stahl & Stikin, 2005), as well as national-level democracy (Putnam, 1993) and economic well-being (Fukuyama, 1995). The examples above highlight the fact that trust in a social relationship evolves and changes over time. A trust relationship can go through different phases that includes trust

Author-supplied keywords

  • army
  • army research office under
  • author note
  • culture
  • dynamic analysis
  • grant number w911nf-08-1-
  • individual characteristics
  • profiles
  • research funded by the
  • research laboratory and the
  • s
  • social context
  • this research is based
  • time
  • trust
  • trust building
  • trust violation
  • u
  • upon work supported by

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Authors

  • C. Ashley Fulmer

  • Michele J. Gelfand

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