On the implementation of a knowledge management tool for SPI

Abstract

Software Process Improvement is a long term journey which is made comfortable by many means. The most dominant and preferred plan is the knowledge driven methodology which the software development organizations are experimenting with. To have a look and feel of the knowledge and its management, it has become essential to have a standardized knowledge management tool (KMT) that comprises specifications like-acquisition, representation, sharing and deploying. While several tools and techniques are available in managing knowledge for solving domain problems, it is felt in the knowledge society that no standard KM tools exist that would facilitate SPI. In this piece of implementation work, we outline the features that are deemed significant for the implementation of a KMT that drives the journey of SPI. Four process areas are chosen and four subsystems are identified in covering these process areas. A survey is also conducted among the organizations requiring the support of KMT in making decisive SPI initiative. Implications of this work demands the cooperation of the software development companies with the research community in finding better approach in their improvement program. © 2007 IEEE.