An integrative model linking supervisor support and organizational citizenship behavior

Abstract

This study extends previous research by proposing an integrative model that examines the mediating processes underlying the relationship between leader support and employee OCB. Data were collected from 323 employees and their immediate supervisors in seven Taiwanese companies. Results showed that supervisor support influenced the employees' OCB indirectly through two cognitive processes (job satisfaction and person-organization fit) and one affective process(job tension). © 2008 Springer Science+Business Media, LLC.