A Model for Measuring Geographic Information Systems Success

Abstract

Geographic Information Systems (GIS) have become a fact of our life as they are being used by more people and organizations for more complex decision problems than ever before. The use of GIS can achieve valuable benefits for individuals, organizations and society; however, the achievement of these benefits depends on the success of GIS. While information systems (IS) success models have received much attention among researchers, there is a general scarcity of research conducted to measure the GIS success. This paper proposes a success model for measuring GIS success by extending and modifying previous IS success models. In order to assess the relationships among the success dimensions, 11 hypotheses were tested. Data were collected through a questionnaire that was distributed to 252 GIS users/managers in Egypt and abroad. The empirical results support 6 hypotheses and reject 5 hypotheses.