The performance effect of HRM and TQM: A study in Spanish organizations

  • Jiménez-Jiménez D
  • Martínez-Costa M
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The results show that the alignment of the orientation towards quality and the approach to HRM is statistically significant for the utilization of the HRM system. The results also support the hypothesis that both TQM and HRM practices have a positive effect on performance

Author-supplied keywords

  • Human resource management
  • Organizational performance
  • Spain
  • Total quality management

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