A practical proposal for a "competence plan fulfillment" key performance indicator

Abstract

This paper deals with the creation of a framework for competence management research with specific emphasis on firm context. We consider that the traditional approaches to competence assignment planning lack in the development of appropriate tools for the management of the competence. Nowadays there is, indeed, a need for research into competence and the management of competence. In this paper, we develop a framework for competence management. Because no universally accepted framework exists yet, the following article proposes various aspects of competence management and illustrates a new approach to characterize and manage competency. Building a tool oriented towards competency allocation allows the development of a dynamic competency database and is a first step to improving the achievement of relevant goals such as competence allocation or project team building (matching of tasks and competencies), and the development and transfer of competencies (e.g., by supporting reflective practice). © 2013 John Wiley & Sons, Ltd.