The Rise of the Expert Amateur : DIY Culture and Citizen Science

Abstract

We are at an important technological inflection point. Most of our computing systems have been designed and built by professionally trained experts (i.e. us-computer scientists, engineers, and designers) for use in specific domains and to solve explicit problems. Artifacts often called "user manuals" traditionally prescribed the appropriate usage of these tools and implied an acceptable etiquette for interaction and experience. A fringe group of individuals usually labeled "hackers" or "nerds" have challenged this producer-consumer model of technology by hacking novel hardware and software features to "improve" our research and products while a similar creative group of technicians called "artists" have re-directed the techniques, tools, and tenets of accepted technological usage away from their typical manifestations in practicality and product. Over time the technological artifacts of these fringe groups and the support for their rhetoric have gained them a foothold into computing culture and eroded the established power discontinuities within the practice of computing research. We now expect our computing tools to be driven by an architecture of open participation and democracy that encourages users to add value to their tools and applications as they use them. Similarly, the bar for enabling the design of novel, personal computing systems and "hardware remixes" has fallen to the point where many non-experts and novices are readily embracing and creating fascinating and ingenious computing artifacts outside of our official and traditionally sanctioned academic research communities.