IN SEARCH OF AN EFFECTIVE SERVICE DELIVERY MODEL TO PROVIDE SERVICES FOR THE TRANSPORT DISADVANTAGED

Abstract

In Australia there appears to be little research into, or discussion about, how to bridge the gap between this body of knowledge and an appropriate policy response to providing transport for the transport disadvantaged and the practical design and implementation of such transport services. Different approaches are being tried in different States to provide transport for the transport disadvantaged. This paper discusses the approaches being taken in New South Wales (NSW) to provide services for the identified transport disadvantaged communities. In particular it will discuss the options of providing subsidised services for the transport disadvantaged through the community transport projects, as well as within the context of the performance-based contract regime as operates in NSW, and the community development model of project funded transport solutions. It will draw on research which has been conducted by the NSW State Government, but which to date has not been in the public domain. (a) For the covering entry of this conference, please see ITRD abstract no. E215911.