This paper proposes a policy analysis framework for a University system that incorporates benchmarking technique to design effective policies for closing the gaps in performance. Once a university adopts a policy, decision-makers must evaluate the effectiveness of the policy in achieving desired performances. Incorporating benchmarking techniques into the developed dynamic framework can identify the gaps in performance and a feedback mechanism to develop effective policies for closing the gaps. In this paper benchmarking is utilized as an indicator and a change agent to design effective policies. The proposed dynamic framework is developed using a system dynamics approach.
CITATION STYLE
Salhieh, L., & Singh, N. (2003). A system dynamics framework for benchmarking policy analysis for a university system. Benchmarking, 10(5), 490–498. https://doi.org/10.1108/14635770310495528
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