Technology management tools: Generalization, integration, and configuration

Abstract

Managers in technology-intensive businesses need to make decisions in complex and dynamic environments. Many tools, frameworks, and processes have been developed to support managers in these situations, leading to a proliferation of such approaches, with little consistency in terminology or theoretical foundation, and a lack of understanding of how such tools can be linked together to tackle management challenges in an integrated way. As a step towards addressing these issues, this chapter proposes the concept of an integrated "toolkit", incorporating generalized forms of three core technology management tools that support strategic planning (roadmapping, portfolio analysis, and linked analysis grids).