Towards an ergonomics of knowledge systems: Improving the design of technology enhanced learning

  • Millard D
  • Howard Y
  • 3


    Mendeley users who have this article in their library.
  • N/A


    Citations of this article.


As Technology Enhanced Learning (TEL) systems become more essential to education there is an increasing need for their creators to reduce risk and to design for success. We argue that by taking an ergonomic perspective it is possible to better understand why TEL systems succeed or fail, as it becomes possible to analyze how well they are aligned with their users and environment. We present three TEL case studies that demonstrate these ideas, and show how an ergonomic analysis can help frame the problems faced in a useful way. In particular we propose using a variant of ergonomics that emphasizes the expression, communication and use of knowledge within the system; we call this approach Knowledge System Ergonomics. © 2010 Springer-Verlag Berlin Heidelberg.

Author-supplied keywords

  • Design
  • Design Methodologies
  • Design Methodology
  • Ergonomic analysis
  • Ergonomics
  • Innovation
  • Knowledge Systems
  • Knowledge system
  • Technology
  • Technology enhanced learning

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in


  • D E Millard

  • Y Howard

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free