The article discusses the opportunities presented by virtual networks and other emerging web-based applications to the government to improve its functions and services. Virtual networks enable the government to extend outside its institutions and employ the resources of nongovernmental organizations and the public. Meanwhile, Web 2.0 or interactive Web, also allows the government to harness collective intelligence in the public network. Moreover, the authors describe the new leadership forum aiming to apply the benefits of interactive web and other collaborative technology in driving innovation and change in the government, called "The Collaboration Project," launched by the U.S. National Academy of Public Administration. INSET: The Collaboration Project.
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