Business Process Reengineering: BreakPoint Strategies for Market Dominance

Abstract

Explains how to go beyond the old way of thinking- beyond functional silos, cost cutting, even the simple notion of "teamwork"--To create a new core business process oriented company. What is the new thinking? -- Why the new thinking? -- Understanding processes -- Putting the China back together -- Searching for breakpoints -- The new assets -- Process management in large businesses -- Organizing and managing for success -- A final word -- Appendix -- Index.