User-Centered Design in Agile Software Development

Abstract

Usability" is one of the critical quality characteristics for the users of software but it has an aspect that is difficult to accommodate in the traditional framework of software quality management. This may be because of the relative and subjective content of its "usability" quality. To deal with this issue, NEC Soft has introduced "User-centered design" extensively in its standard process of SI/software development and is targeting continual improvement in its "usability" quality. This paper introduces these activities.