User-centered design for and with elderly users in V2me

Abstract

Positive user experience is an essential precondition for making online technologies accessible for elderly users. The V2me team chose to develop along an iterative user-centered design process (UCD) in order to focus on the target group's needs and limitations. Interviews with potential users and workshops with professionals were conducted and requirements were derived from the gathered knowledge on the target group. Further the V2me team designed an interaction and screen design, made these concepts experienceable in a first demonstrator and conducted a usability study with potential users. © 2012 Springer-Verlag.