Abstract
GOMS is a well-known model that has been successfully used in predicting the performance of human-computer interaction, identifying usability problems and improving user-interface design. The focus of GOMS on the individual user, however, explains why it has not been applied in the groupware context. We were inspired by GOMS to define a model that describes collaborative tasks in a formal way. We illustrate the application of the model by applying it to the design of a collaborative tool for software engineering requirements negotiation.
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Antunes, P., Borges, M. R. S., Pino, J. A., & Carriço, L. (2005). Analyzing groupware design by means of usability results. In Proceedings of the 9th International Conference on Computer Supported Cooperative Work in Design (Vol. 1, pp. 283–288). IEEE Computer Society. https://doi.org/10.1109/cscwd.2005.194184
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