Enabling the effective involvement of multiple users: Methods and tools for collaborative software engineering

Dean, D. L., Lee, J. D., Pendergast, M. O., Hickey, A. M., & Nunamaker, J. F. (1997). Enabling the effective involvement of multiple users: Methods and tools for collaborative software engineering. Journal of Management Information Systems, 14(3), 179–222. https://doi.org/10.1080/07421222.1997.11518180