A framework for analyzing dialogues over the acceptability of controversial technologies

Abstract

This article asks under what circumstances controversial technologies would be considered seriously for remediation instead of being rejected out of hand. To address this question, the authors developed a conceptual framework called public acceptability of controversial technologies (PACT). PACT considers site-specific, decision-oriented dialogues among the individuals and groups involved in selecting or recommending hazardous waste remediation technologies. It distinguishes technology acceptability, that is, a willingness to consider seriously, from technology acceptance, the decision to deploy. The framework integrates four dimensions: (1) an acceptability continuum that underlies decision-oriented dialogues among individuals and constituency groups, (2) the attributes of these individuals and groups, (3) the attributes of the technology at issue, and (4) the community context - social, institutional, and physical. This article describes and explores PACT as a tool for understanding and better predicting the acceptability of controversial technologies.