From information processing to knowledge creation: A paradigm shift in business management

Abstract

This paper examines how information technology (IT) can help implement the concept of "the knowledge-creating company," which we propose as the management paradigm for the emerging "knowledge society." We present our theory of organizational knowledge creation, along with actual examples of IT that are being used now or can be used in the near future by business organizations. Also, several differences between the Japanese- vs. Western-style organizational knowledge creation and their implications in relation to IT are discussed. Copyright © 1996 Published by Elsevier Science Ltd.