Making a case for modifying the technology acceptance model to account for limited accessibility in developing countries

Abstract

Globalization presents opportunities and challenges for developing regions such as sub-Saharan Africa as they seek to improve their levels of socioeconomic development. Processes of globalization increasingly depend upon information and communication technologies (ICTs), and these normally need modifications to fit local contexts. This requires that processes that affect interactions between global, regional, and local levels need to be understood. It appears reasonable to conjecture that understanding the roles or effects of socioeconomic and cultural factors (among others) would lead to more effective ICT policies for sustainable development at regional and local levels. Drawing on Sen’s capability theory of human development, a modified version of the Technology Acceptance Model (TAM) is presented, and validated by analyzing survey data gathered in two sub-Saharan African countries, although no claim ismade as to the model’s generalizability. Some diagnostics and prescriptions for how to effect sustainable technology adoption and development across the region to enhance human capabilities are then presented