Assessing the transfer function: Benchmarking best practices from state higher education agencies

Abstract

State higher education agencies in the US are in a propitious position to improve the educational environment for students who transfer from one institution to another within a state. This paper reports on the results of a nationwide survey on the assessment of the transfer function by state higher education agencies. Using a benchmarking methodology, the paper suggests some 'best practices' of state higher education agencies in the organisation and use of transfer student information systems. The paper has relevance for institutional personnel and public policy makers since the number of transfer-oriented institutions and the number of transfer students are increasing across the globe. © 2002 Taylor & Francis Ltd.