Creating software product value in China

Abstract

China has become a formidable player and continues to experience strong growth in a dynamic global market for software development. This highly competitive environment makes maximizing the creation of software product value both difficult and important. When looking at a software product, different stakeholder groups - purchasers, users, software managers, and developers - have different notions of value. This study examines the stakeholder perspectives and criteria used to select and prioritize software release requirements in three groups of software development companies: Chinese companies with a domestic market, Chinese companies with an international market, and Western companies operating in China. The results are similar for all three groups, except for after-sales support, which was a significantly greater concern for Chinese companies with an international market. © 2009 IEEE.