Employees behaving badly: Dimensions, determinants and dilemmas in the study of workplace deviance

Abstract

Identifies several trends in the study of workplace deviance. The construct of workplace deviance is clarified by examining various definitions and conceptualizations that have been proposed. Topics discussed are: dimensions of workplace deviance (perpetrators, intentionality of actor, targets of deviant behavior, deviant actions, consequences), determinants of workplace deviance (individual factors, social and interpersonal factors, organizational factors), and dilemmas: challenges confronting the study of workplace deviance (delimiting the domain of deviance, overcoming methodological limitations, broadening the focus)