Making interactions visible: tools for social browsing.
(1999)
Available from researchrepository.napier.ac.uk
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Abstract
The authors describe the problem of 'community myopia': a lack of awareness of people and resources that might assist members of a community to carry out tasks. They present a prototype social browser in two stages: a basic computer based social network diagram using off-the-shelf application software and an advanced social browser using Netmap, a proprietary analytic and visualization software tool. Tradeoffs between functional capability and ease and pleasure in use are discussed
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