Managing Software Engineering Knowledge

Abstract

Software development is a complex problem-solving activity with a high level of uncertainty. There are many technical challenges concerning scheduling, cost estimation, reliability, performance, etc, which are further aggravated by weaknesses such as changing requirements, team dynamics, and high staff turnover. Thus the management of knowledge and experience is a key means of systematic software development and process improvement. "Managing Software Engineering Knowledge" illustrates several theoretical examples of this vision and solutions applied to industrial practice. It is structured in four parts addressing the motives for knowledge management, the concepts and models used in knowledge management for software engineering, their application to software engineering, and practical guidelines for managing software engineering knowledge.