Measuring Quality e-Learning in Higher Education

Abstract

New developments in technology, especially multimedia and the Internet with its World Wide Web, have fuelled academic, professional and business interests in e-learning which is expected to deliver education at reduced cost and increased access irrespective of social, economic and geographical barriers. A central issue with e-learning, especially in higher education, is quality. Research in existing literature is not conclusive. This paper presents empirical evidence that quality of e-learning in higher education can be measured from nine factors most of which can be grouped into end user and social perspectives. A student perspective questionnaire from 164 respondents was analysed to validate the ninefactor model. [ABSTRACT FROM AUTHOR] Copyright of International Journal of Global Management Studies is the property of Association of Global Management Studies and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)