Navigation modelling from a user services oriented approach

Abstract

Traditional methodologies for Web Information Systems (WIS) development usually propose to get the navigation model from the conceptual data model. Unlike these methodologies, that follow a structural approach to build the navigation model, we propose to address the problem of navigation model construction from a user services oriented perspective. The method is based on identifying conceptual user services, that is specific services required by the user, and all the models are user services oriented. In this way, the navigation model is focused on the services required by the user. It also identifies just one specific route for each conceptual user service that guides the navigation of the user through the WIS. In this paper we explain the method and we show, by a case study, how the navigation model conceived from a user services oriented approach is more intuitive and user friendly. © Springer-Verlag 2004.