How can process help CSCW?

Abstract

With the development of economic and technology, the social division of labor intensifies. Workers always need to work together to fulfill a task Especially in some networked organizations and virtual organizations, employees scatter all over the world. So how to make them work collaboratively becomes more and more important. The goal of CSCW is to solve such problems. Groupware may be one of the solutions, it supplies the platform for collaborative work. But groupware cannot solve all the problems, some rules and procedures are necessary to achieve collaborative work, this is what process can help CSCW. This article will introduce process into CSCW and give a framework of how to apply it. ©2003 IEEE.