Public Library Reference Service—Expectations and Reality

  • White H
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Abstract

Presents the author's opinion on how librarians can continue to provide adequate reference service when user demand is increasing and support services is decreasing. Expectations seen in reference librarians; How the length of time helping one patron is impossible to predict.

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White, H. S. (2024). Public Library Reference Service—Expectations and Reality. In Librarianship—Quo Vadis? (pp. 349–354). Greenwood Publishing Group, Inc. https://doi.org/10.5040/9798400678844.0060

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