Abstract
Many interlibrary loan services have an online Web presence, ranging from a page of policy information to an entire Web-based system dedicated to providing interlibrary loan services. This article summarizes key themes and works in user-centered design theory and suggests ways to apply usability engineering goals to designing interlibrary loan online interfaces. © 2009, Taylor & Francis Group, LLC. All rights reserved.
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CITATION STYLE
Gaffney, M. (2009). Reflecting usability engineering goals in interlibrary loan user interfaces. Journal of Interlibrary Loan, Document Delivery and Electronic Reserve, 19(4), 291–298. https://doi.org/10.1080/10723030903278366
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